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Professional Development with the JCU Conflict Management & Resolution Program 

Our training is recognised for Continuing Professional Development points by many organisations and professional associations, particularly where conflict management is a relevant professional skill. JCU will provide certificates to participants who complete the training. 

Please note: Dates shown below are start dates only. You will see how long each session runs for when you read more on the topic of interest.  

 

To enrol in one of our Professional Development courses please:

1. Click on your preferred method of payment below

2.  Select the class you wish to enrol for

3. Complete the registration details

 

For further information please email cmr@jcu.edu.au or call (07) 4781 6052 

Click here for the Brochure on CMR PD Training in 2019

Payment by Bank Transfer (EFT)

  1. Step 1 Selection
  2. Step 2 Registration
Workshop begins Friday 29 March
9:00 AM - 5:00 PM
In this 3 day workshop participants will develop essential negotiation and relationship building skills. The workshop provides an introduction into the major factors at play in negotiation and typical stages of a negotiation process. Participants will learn how to assess and prepare for a negotiation and how to negotiate a deal. Participants will also engage in a reflection of their negotiation performance to enhance the benefits of learning from experience. Roleplays are an integral part of this workshop, providing an opportunity for participants to engage in experiential learning activities that facilitate the development of practical skills in negotiation.
Category
No. attending
Price
$1,200.00
 
Workshop begins Friday 24 May
9:00 AM - 5:00 PM
This 3 day workshop will equip participants with intermediary and advanced facilitation skills. Participants will explore group dynamics and learn how to work with “difficult groups”. The workshop considers a contemporary review and introduction to the world’s most well-known practices and philosophies of group facilitation. Through practical activities and reflective practice, participants / students are provided with rich material to become a more effective and resilient group leader.
Category
No. attending
Price
$1,200.00
 
Workshop begins Wednesday 26 June
9:00 AM - 5:00 PM
This 5 day workshop provides participants with a strong grounding in facilitative mediation, and the opportunity to develop practical skills used as a facilitative mediator. The workshop meets the requirements of the National Mediator Accreditation Standards, and after completing this training participants are eligible to sit the competency assessment for National Accreditation as a mediator under the Standards. The workshop gives participants essential negotiation, mediation and communication skills required to become a mediator. Participants will also receive individual coaching on their mediation skills from experienced practitioners.
Category
No. attending
Price
$2,000.00
 
Workshop begins Friday 09 August
9:00 AM - 5:00 PM
Group Conferencing helps a group of people transform conflict into cooperation. This workshop provides participants with an understanding of the Group Conferencing process, and the range of programs in which Conferencing is currently used, including in education, justice, workplace relations, and various residential and professional communities. The theoretical component of the workshop covers the co-evolution of conferencing theory and practice over recent decades. The practical component of the workshop provides an opportunity to practise the techniques necessary to facilitate an effective Group Conference, and to receive coaching from an experienced practitioner. The course content is consistent with Best Practice Standards in Restorative Justice developed by various organisations, including the Victorian Association for Restorative Justice and the Restorative Justice Council in the UK.
Category
No. attending
Price
$1,200.00
 
Workshop begins Friday 23 August
9:00 AM - 5:00 PM
An understanding of culture is critically important, particularly in a multicultural country such as Australia and in parts of the country like North Queensland, where there is more than one strong culture. This 3 day workshop offers a unique learning experience by exploring the role that culture plays in conflict and its resolution. Participants will compare and apply various approaches to conflict resolution that are grounded in effective cross-cultural work. Through case studies and participatory methods, participants will develop a deeper understanding and practical skills to engage with the core elements of cross-cultural conflict resolution.
Category
No. attending
Price
$1,200.00
 
Workshop begins Friday 11 October
9:00 AM - 5:00 PM
All workplaces have to manage conflict, both internal and external. There are high costs involved when workplace conflict is not effectively managed. Organisations are recognising the importance of developing and implementing structures to facilitate conflict management and resolution. At a broad level, this workshop examines the development of systems and structures to facilitate conflict resolution and co-operative decision-making in organisations. It reviews national and local employment laws, Human Resources and Industrial Relations issues for managers and executives, and practical tools and techniques for issue identification and workplace conflict management. At an applied level, the workshop also deals with challenging contemporary workplace issues, like workplace bullying and harassment, performance management and social media at the workplace.

You will specifically learn about the following topics

• Causes of workplace disputes

• Managing bullying in the workplace

• Managing social media at work

Category
No. attending
Price
$1,200.00
 
Event registration summary
LB5500 - Negotiation:
Individual
0
$1,200.00
LB5516 - Facilitation:
Individual
0
$1,200.00
LB5501 - Facilitative Mediation Practice:
Individual
0
$2,000.00
LB5532 - Group Conferencing:
Individual
0
$1,200.00
LB5514 - Cross-Cultural Conflict Resolution:
Individual
0
$1,200.00
LB5515 - Workplace Conflict Management:
Individual
0
$1,200.00
Donation:
$0.00
Total:
$
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